Simple plans. Pay for what you use.
You are billed for calls that connect and do something useful. Unused volume rolls over for one month. Rehearsal, storage, transcripts and support are not line items — they are part of the product.
Three ways to buy. One product underneath.
For a single number and a real pilot, with the full rehearsal lab. Cancel any time.
- 200 connected calls a month
- 1 concurrent call · 1 agent
- Rehearsal · 500 simulations / month
- 1 CRM connector, read and write
- Email support, 2 business days
For teams running continuously across inbound and outbound, with the integrations and controls that make that survivable.
- 5 concurrent calls, bursting to 20
- 10 agents, each fully versioned
- Rehearsal · 5,000 simulations / month
- All CRM, telephony and calendar connectors
- Console, Intelligence & 25 seats
- 99.95% uptime SLA, priority 4-hour support
For regulated, high-volume or data-resident deployments where the audit trail matters more than the price.
- Dedicated regions, customer-managed keys
- Private model routing, bring your own LLM
- Unlimited rehearsal & QA seats
- Custom voice cloning included
- Named architect and quarterly review
All prices in GBP, excluding VAT. Launch and Scale are self-serve; Sovereign is contracted with an MSA. Carrier minutes are passed through at cost with no markup.
The full grid, including the rows we lose.
If a line matters to your buyer and we do not do it on your plan, it says so here rather than in a sales call three weeks from now.
| Capability | Launch | Scale | Sovereign |
|---|---|---|---|
| Concurrent calls | 1 | 5 (burst 20) | Unlimited |
| Agents | 1 | 10 | Unlimited |
| Rehearsal simulations / month | 500 | 5,000 | Unlimited |
| Inbound automation | ✓ | ✓ | ✓ |
| Outbound campaigns | — | ✓ | ✓ |
| Connectors | 1 CRM | All | All + custom |
| Bring your own telephony | — | ✓ | ✓ |
| Conversation Intelligence | — | ✓ | ✓ |
| Console seats | 3 | 25 | Unlimited |
| Data residency choice | — | Regional | Dedicated |
| Customer-managed keys | — | — | ✓ |
| Bring your own LLM routing | — | — | ✓ |
| SSO / SAML | — | ✓ | ✓ |
| Audit log retention | 30 days | 13 months | Custom |
| Custom voice cloning | — | Add-on | Included |
| Uptime SLA | — | 99.95% | 99.99% |
| Support | Priority, 4h | Named architect | |
| DPA & sub-processor list | ✓ | ✓ | ✓ |
The category splits into three bands. Almost nobody publishes a price.
Here is where each band sits and where we sit in it. Figures marked published come from a vendor's own rate card; the rest are third-party analyses, because the vendor does not publish anything.
| Band | What you pay | What that actually gets you |
|---|---|---|
| Enterprise voice platforms mostly UK and EU headquartered | Quote only. Third-party analyses put entry contracts at six figures a year, with per-minute charges on top. | A managed deployment and a named team. Typically six to twelve weeks to first call, with an implementation fee before that. |
| Developer voice APIs | Published — around $0.05–$0.31 per minute, plus a platform fee of up to $299/month on some plans. | Raw building blocks. You write the agent, wire the telephony, build the CRM sync and build your own testing. There is no rehearsal equivalent. |
| AI receptionist apps | Published — roughly $25–$500 per month, depending on included minutes. | One number, one script, a calendar. Fine for a sole trader. No outbound, no qualification, no reporting. |
| Nivākya this page | £99–£229 per month, plus per-call usage. Published here, no call required. | Inbound and outbound, up to 10 versioned agents, a rehearsal allowance on every plan, CRM and telephony connectors, console seats and a signed audit trail per call. |
Ranges reflect 2026 published rate cards or third-party pricing analyses where nothing is published. They move — treat them as indicative. Nobody in this category, ourselves included, can quote a like-for-like figure without knowing your call minutes, which is why the estimator below exists.
Move the numbers. Watch the invoice.
Real arithmetic, not a lead-capture form. Adjust call volume, average length and region, and compare the result against what the same minutes would cost a human team.
Launch is not modelled here because it caps at 200 calls. Everything is calculated in your browser; nothing is submitted anywhere.
Five things other vendors meter that we do not.
Rehearsal simulations
Every synthetic caller, every adversarial persona, every regression run on a publish. Failure is the cheapest thing you can buy, so we do not charge for it.
Storage & transcripts
Recordings, transcripts, audit logs and analytics retention are included within the plan's stated window. No surprise egress bill at quarter end.
Support & onboarding
Email on Launch, priority on Scale, a named architect on Sovereign. Implementation guidance during the four-week rollout is never a separate line item.
Failed & unanswered calls
If a call does not connect, or the caller hangs up before the agent speaks, you are not billed. We charge for conversations, not for attempts.
Seats & console users
Readers, QA reviewers and analysts do not need a licence. Adding the compliance team to the console does not change your invoice.
Unused volume carries
Any unused committed minutes roll into the following month once. We would rather you consumed them than watched them evaporate.
Built to survive your legal and security review.
Most of our enterprise deals spend more time in procurement than in implementation. So we front-load the paperwork: the documents your reviewers ask for are already written, already current, and available on request.
- Pricing model
- Monthly platform fee plus per-minute usage; MSA and order form available for Sovereign and annual Scale commitments.
- Invoicing
- GBP, EUR, GBP, INR and AED. Purchase orders, net-30 terms and consolidated multi-entity billing supported.
- SOC 2 Type II
- Report covering security, availability and confidentiality, released under NDA through the Trust Centre.
- DPA
- Executable Data Processing Agreement with the current sub-processor list attached, and a 30-day change notice.
- Residency
- US, EU, India, UK, UAE and Singapore processing regions. Sovereign customers may pin to dedicated infrastructure.
- Pen tests
- Annual third-party penetration test; summary letter and remediation status available to contracted customers.
- Security review
- A named security engineer joins your review call and answers the questionnaire directly, rather than routing it through sales.
Eight questions we actually get asked.
What exactly counts as a billed call?
Why is there no per-seat price?
What happens if I exceed my committed volume?
How do carrier minutes work?
Is the rehearsal really free, or is it metered?
Can I run a pilot without a procurement cycle?
What are the payment terms for larger deals?
Can we exit and take our data?
Start small. Grow when the numbers do.
Run 200 real calls on Launch, rehearse as much as you like, and see the invoice you would actually pay before you sign anything.
No ring lights. No 40-slide deck. Bring your actual call volumes and we will do this arithmetic with you.